Privacy Policy
Otsuka (Philippines) Pharmaceutical, Inc. (OPPI) respects the privacy of personal information and is committed to protecting data in accordance with Data Privacy Act of 2012 (DPA). All personal information collected on this OPPI website are secured, to the best of our ability, and used for purposes that this Privacy Policy has stated, including data processing and sharing.
What Personal Information do we collect?
OPPI collects personal information you entered through registrations, applications, and in relation to your inquiries, comments, and feedback. This personal information may include the following:
For Patient Health, wellness and support, OPPI collects, processes and stores the following data for registration in OPPI Website:
- Full Name (Last Name, First Name and Middle Name)
- Gender Birthdate
- Home Address
- E-mail Address
- Mobile Number
- Name and Specialty of Primary Care Doctor
For Healthcare Professionals who access and register in OPPI Website, OPPI collects, processes and stores the following data:
- Full Name (Last Name, First Name and Middle Name)
- Clinic Address
- E-mail Address
- Mobile Number
- Hospital Affiliation
- Profession and Specialty
- PRC Number
How and when do we collect your information?
Why do we collect personal information?
deliver product and services newsletters, announcements and updates.
• For Third Party Services
We may use personal information collected to: develop and implement some programs that promote employee wellness and learning and development,
provide accredited third parties with information necessary for their business operations as contracted by OPPI, in compliance with various statutes and administrative orders of regulatory agencies.
• To Improve Products and Services
We may use your personal information to improve our products and services, to better understand how you use our products, and to comply with our regulatory monitoring and reporting requirements related to adverse events, product complaints, and patient safety.
Do we share personal information with third parties or other organizations?
There are instances that we share personal information to the following:
Within the Otsuka Community and Companies
• There are instances that we may share personal information within Otsuka Group of Companies, locally and globally. Any personal information you provide may be stored, accessed, transferred, and processed from the Philippines and other countries. However, OPPI handles your personal data in accordance with this Privacy Policy and the DPA and its Implementing Rules and Regulations.
Third Party Service Providers
• OPPI outsource services and may process your personal information on our behalf. OPPI collaborates with other companies and individuals to collect, process and store your personal information and may have access to personal data to perform their functions, but limited to the use of such data mentioned in our Service/Sharing Agreement.
To comply with local regulatory requirements
For instance, we may share some of your personal information to government agencies which lawfully collect information such as Food and Drug Administration (FDA). FDA requires submission of relevant information and reports relevant to adverse events and patient safety.
We may also share your personal information for any judicial authorities and proceedings to respond to a court order.
How do we secure personal information?
Only authorized OPPI personnel have access to your personal information. OPPI has adequate technical, physical,
and organizational security measures to protect your data from theft, loss, unauthorized access and disclosure.
How long will we keep the personal information?
OPPI stores your personal information in accordance with the National Archives of the Philippines. Destruction of
personal information must be accomplished by either shredding or permanent deletion.
What are your rights as the data subject?
- You have the right to request a copy of personal information that we hold about you, as well as to ask for it to be corrected if you think there is anything inaccurate.
- You have the right to object to, or withdraw consent that may have been given for, certain processing like direct
marketing, trainings, or research. - You have the right to suspend, withdraw, or order blocking, removal or destruction of your personal data from our filing system if you have substantial proof that your rights are violated, or that your data are incomplete, false, or unlawfully obtained; or processed for unauthorized or unlawful purpose.
- You have the right to be indemnified for damages you may have sustained due to inaccurate, incomplete, false or unauthorized use of your personal data.
- Transmissibility of your Rights. Upon death or incapacity, your rights may be transferred to your lawful heirs.
How can you contact us?
If you have concerns or questions related to Privacy Policy, you may email OPPI’s Data Privacy Officer at dataprivacy@otsuka.com.ph.
In case we are unable to address your concern, you have the right to lodge a complaint before the National Privacy Commission
Website Privacy Policy
Website Log Data
The sections below are applicable to the Website and other sites of OPPI. By visiting our website, you are accepting the following terms and conditions and monitor your activities through “Cookies”.
Cookies are packets of information that a web server generates and transfers to a user’s computer for recordkeeping purposes. These are used to keep track of users’ preferences for content and alert them to new content areas. Most browsers allow you to turn off cookies if you do not want them tracking your preferences. However, many sites will not function well if you disable them.
Website Data Security
OPPI official website is protected and secured from phishers and unauthorized access.
Subscription to newsletter or press release
You may subscribe to OPPI’s newsletter or press release by voluntarily providing your email address. OPPI is committed to send only messages to individuals who opted to receive such information or updates.
You may opt to remove your information from the distribution list by sending us an e-mail to optout@otsuka.com.ph.
Links to other websites
OPPI official website contains external links that are/may be related to OPPI such as the Otsuka JAPAN (Headquarters) website that has their own Privacy Policies.